A+ PC Technician

The CompTIA A+ certification is the industry standard for computer support technicians. The international, vendor-neutral certification proves competence in areas such as installation, preventative maintenance, networking, security and troubleshooting. CompTIA A+ certified technicians also have excellent customer service and communication skills to work with clients.
CompTIA A+ is part of the certification track for corporations such as Microsoft, Hewlett-Packard, Cisco and Novell. Other technology companies, including CompuCom and Ricoh, have made CompTIA A+ certification mandatory for their service technicians. More than 700,000 people worldwide have become CompTIA A+ certified since the program’s inception in 1993.
Two exams are necessary to be certified: CompTIA A+ Essentials, exam code 220-701; and CompTIA A+ Practical Application, exam code 220-702
Upon completion of this course students will learn the following:
1-The Path of the PC Tech
2-Operational Procedures
3-The Visible PC
4-Understanding Windows
5-Microprocessors
6-MAC
7-BIOS and CMOS
8-Expansion Bus
9-Motherboards
10-Power Supplies
11-Hard Drive Technologies
12-Implementing Hard Drives
13-Removable Media
14-Installing and Upgrading Windows
15-Working with the Command-Line Interface
16-Securing Windows Resources
17-Maintaining and Troubleshooting Windows
18-Input/Output, video
19-Multimedia
20-Portable Computing
21-Printers
22-Local Area Networking
23-Wireless Networking
24-The Internet
25-Securing Computers

